CASE STUDIES

Person holding a remote control, another person eating popcorn, text "MEDIA & TECH" on a pink background.
Shopping cart filled with grocery items in a supermarket aisle, with the words 'Shopper & Retail' on a pink background.
Person in striped sweater looking at a wall filled with design sketches and inspiration images; text "INNOVATION" on pink background.
Person shopping in a grocery store with a basket on wheels, next to a refrigerated section. Text on the left reads 'Customer Journey'.
A photo of a person holding coins and a note saying "Make a Change" on the right, with the text "Charity Experience" in white on a pink background on the left.
Man holding a graphic of a light bulb symbolizing innovation, with package testing and product development text.
Illustration of diverse group of people with "Diversity, Equity & Inclusion" text on pink background.
Two-part image with the word 'BRANDING'; left side is magenta with white text, right side has a multicolored layered design with the word cut out in yellow.
A woman holding a red dragon puppet while sitting on the floor with a child, engaging in research activities. The left side of the image has text reading "Research with Children" on a magenta background.
Blurred photo of lights at speed with 'Delivering projects at speed' text on a pink background

We are interested in understanding the genuine human truth and work across all categories, with all audiences. 

Through the variety of our work, we’ve developed expertise in diversity, equality and inclusion where we’ve asked very sensitive questions or worked with marginalised groups. We’ve explored retail and shopper behaviour, including mapping the customer journey from category to path to purchase.

We’ve worked across media and audiences to establish implicit behaviour and how media fits seamlessly into our lives.

We’ve crawled around the floor with young children talking about toys and worked in schools with teenagers about their participation in sport.  We also have a wealth of experience in wellbeing and healthcare understanding how people navigate the system and how healthcare professionals meet the needs of patients.